![]() ![]() My printout does not print, and the print queue is paused. I see the message Encryption credentials have expired on my Mac. I see the message Filter Failure with rastertoescpII when I try to print from my Mac. I see the message Cannot connect to Internet in Windows 8.1 after I select Driver Update in my product software. I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection in Windows. I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection on my Mac. I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. I see an error code on my product's LCD screen. I see the message Installation Failed or Installation could not be completed due to the following error: 0x11 when I install my product software. If an update is not available, you already have the latest Epson driver for your product.You may choose to install all or some of the updates. Note: Apple Software Update may find multiple updates for your system. If you see an update from Epson, select UPDATE to install it.Go to the menu on your Mac, select Software Update or App Store, then click the Updates tab.Select your EPSON Series product in the Use or Print Using drop-down list, then click the Add button. Wireless or Ethernet connection: Select the EPSON Series (Bonjour) product. USB connection: Select the EPSON Series (USB) product. In the screen that appears, select your printer model as below: If your printer is on the list, select your printer model and click the "-" (minus) button.If your printer is not on the list, go to step 5.Select Printers and Scanners, Print & Scan, or Print & Fax.Go to the menu on your Mac, then select System Preferences.Connect your product to your wireless network.Ĭonnect your product to your Mac using an Ethernet cable and make sure the product is turned on. Here's how to get it:Ĭonnect your product to your Mac using a USB cable and make sure the product is turned on. The latest printer driver for this product is available from Apple's Software Update. ![]()
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